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TKH Security Firmwares and Update Guide

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TKH Security Firmwares and Update Guide The latest firmware can you find on our website. Click here When you can’t find the firmware for your product or you need another version.

How to upgrade older TKH Security Firmwares

The latest 360v2-series cameras firmware carries “UX“ in its firmware filename, where previously “U“ was used. This change is minor and does not mean much with regards to the functionality of the firmware. However, some older “U” do not allow direct upgrade to the latest “UX“ firmware.

In these cases, an intermediate step must be taken: first upgrade firmware to the nk20210916UX version; after this, the camera will allow the firmware upgrade to the latest version found on the public download pages.

1673430335127?e=1680134400&v=beta&t=kpO 3Nt5sfYUS E0vFVYpKW0YUO8D2Wpt35fK8UXgh4

This intermediate firmware version nk20210916UX can be downloaded from here:

https://tkhs-install-files.s3.eu-central-1.amazonaws.com/Siqura/Firmware/360v2-series+(U)/360v2-series+fixed+(nk20210916UX).zip

TKH Security Firmwares and Update Guide
TKH Security Firmwares and Update Guide

 

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Where can I find the latest firmware?

The latest firmware can you find on our website. Click here

When you can’t find the firmware for your product or you need another version.
Please contact us: support.nl@tkhsecurity.com

*How to update iProtect™ to 10.1

How to update the iProtect™ Application.

Download the latest files on our download section of the knowledgebase:

Prechecks

Before the update it is required that the state of the system is known. Not functioning readers, nodes and lines must be noted.

Compatibility and discontinued hardware/software is noted in the release notes:

https://tkhsecurity.atlassian.net/l/cp/Co1YADGz

Minimal requirements:

  • Firmware inbraak (Unii 2.4.0 / ML 5.0.5 / XL 3.11)

  • Rootfs Pluto’s (5.68a)

  • Firmware polyx (UBIFS)

  • Diva/Sense (2.5)

Update

Download the Backup from the maintenance page.

Upload the new iProtect™ version at the maintenance page

  • Go to the iProtect™ maintenance page (Click on the gear button on the login screen)

  • Install > Upload iProtect (1)

  • Click on the “…” button and select the new iProtect™ version at the maintenance page and click on the “Post” button.

When the “Check requirements” button appears, press it and a check will be done. Check the log and see what is needed to continue. This is also a good moment to install the ServicePack.

Click on the “…” button and select the ServicePack you want to install and click on the “Post” Button.

You can follow the installation process at the realtime logging, the Apache2 web server will restart multiple times, this will cause an interruption of the iProtect™ Gui and maintenance page.

You need to wait (10 minutes max) till you see the message below in the Realtime logging.

iProtect™ atlas: Installation ServicePack … finished.

Sometimes a reboot of the server is required, you will see a notification of this in the messages.

Install the new iProtect™ version at the maintenance page 

  • Click on the “Check Requirements” button.

  • if the check is passed you get a “Start Upgrade” button and can start the update by a click on this button.

You can follow the installation at the User interface logging, if you see the messages below the Gui is ready and you can login in iProtect™ again (only the root user can login at this point)

You must delete browser history before logging in to iProtect.

Installing the new license if iProtect version was < 10.1:

https://tkhsecurity.atlassian.net/l/cp/51UgXjhX

If a new license is needed, please contact our orderdesk.

Activating lines

To be sure all lines and nodes gets the latest software, select the system default Provisioner group.

  • Go to iProtect™ menu option Installation > Hardware > Line

  • Select System default at the Provisioner group options.

The components under the line config will automatically be provided with the latest firmware version.

Activate the line’s now, the Door controllers will get the new software and start with the installation automatically. The doors will be non-functional for 5-10 minutes. Open doors beforehand if they are critical.

Finishing the update

When all lines are updated and the re-index message is gone, you can finish the update with the button in the menu:

Installation > Database restore > Activate line

Some points to check:

  • Readers

  • Database couplings

  • Client login (remove browser cache)

  • Import / Export

  • iNVR

  • Printing badges/cards

  • Intercom

  • browser certificate

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Camera firmware

Camera or camera series

Version

Firmware

360-series cameras

nk20180927NSZ

download

360v2-series cameras

nk20220928UX

download

BC620WDR camera

4.22.8

download

810-820-series cameras

nk20190131NSA

download

820v2-series cameras

nk20200528NSQ

download

820v2H3-series cameras

nk20221031NSZ

download

822-series cameras

nk20190426NSX

download

822v2-series cameras

nk20230131RS

(nk20210324RS)

download

(download)

860-series cameras

nk20181116NSP

download

880-series cameras

nk20180927NSZ

download

880v2-series cameras

nk20210324RS

download

900-910-920-series ptz cameras

nk20230131RS

download

910-920-series fixed cameras

nk20210721RP

download

950-980-series ptz cameras

nk20221017YX

download

950-series fixed cameras

nk20220905SX

download

980-series fixed cameras

nk20221117T2

download

1002-series fixed cameras

1.0.0.190103

download

1004-series fixed cameras

1.0.0.200612

download

1022-series ptz cameras

1.0.0.221107

download

1022v2-series ptz cameras

1.0.0.221109

download

1102-series fixed cameras

1.0.0.190107

download

1102-series ptz cameras

1.0.0.190103

download

1103-series fixed cameras

1.0.0.190408

download

1103-2-series fixed cameras

1.0.0.190108

download

1103-series ptz cameras

1.0.0.190428

download

1104-series ptz cameras

1.0.0.220518

download

2000-series fixed cameras

1.0.0.221101

download

2000v2-series fixed cameras

1.0.0.230105

download

BC840-MC camera

Article codes: 599405971970 and 599405971010

4.22.9

download

BC840-MC camera (IMX327)

Article codes: 599405971972 and 599405971012

4.23.0

download

BC840-PID camera

Article codes: 599405971991 and 599405971871

4.22.9

download

BC840-PID camera (IMX327)

Article codes: 599405971992 and 599405971872

4.23.0

download

BC840-MC-NA (IMX327)

Article codes: 599405966432 and 599405966422

4.24.1

download

BC840-PID-NA (IMX327)

Article codes: 599405966412 and 599405966402

4.24.1

download

BL2002LPR (Africa + America)

1.0.0.210717

download

BL2002LPR (Asia Baseline)

1.0.0.200424

download

BL2002LPR (Europe)

1.0.0.210703

download

BL2002LPR (Guangdong + HongKong + Macao)

1.0.0.200424

download

BL2002LPR (Middle-East)

1.0.0.210416

download

BL2002LPR (South Korea)

1.0.0.200424

download

BL2002LPR (Thailand)

1.0.0.210111

download

BL2002LPR (Europe + Russia)

1.0.0.190530

download

BL2002LPR (Singapore + Malaysia)

1.0.0.190523

download

BL2002LPR (Thailand + Laos)

1.0.0.190531

download

BL2002v2LPR

1.0.0.221213

download

FD1104v2FR

1.0.0.230103

download

TC(R1)-336_640 thermal cameras

3.9.1

download

TC620-PID thermal camera

4.22.9

download

TC840-PID thermal camera

4.22.9

download

TC840 thermal camera

4.22.9

download

TC840R1 thermal camera

4.22.9

download

TrafficPTZ Ultimo V2 camera

3.9.1

download

TrafficPTZ Ultimo camera

3.9.1

download

UP36

3.9.1

download

XCU camera

3.9.1

download

xSD62x cameras

4.22.8

download

 

Encoder firmware

Encoder

Version

Firmware

EVE ONE encoder

3.9.0

download

EVE FOUR encoder

3.9.0

download

EVE 4×4 encoder

3.7.2

download

S-50 E encoder

3.10.7

download

S-50 E-MSA encoder

4.19.3

download

C-50 E-MC encoder

3.9.3

download

S-54 E encoder

3.10.7

download

C-54 E-MC encoder

3.10.7

download

S-60 E video encoder

4.22.11

download

C-60 E-MC encoder

4.22.11

download

S-64 E video encoder

4.22.8

download

S-64 E-32G video encoder

4.22.6

download

S-68 E video encoder

4.22.9

download

S-6x E V2 video encoders

3.9.0

download

S620 E video encoder

4.22.8

download

C620 E encoder

4.22.8

download

C620 E-PID encoder

4.22.8

download

A-80 encoder

3.2.3

download

Decoder firmware

Decoder

Version

Firmware

S-60 D-MC video decoder

3.10.8

download

S620 D video wall decoder

1.5.2

download

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