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FLIR Cameras Manual Firmware Update

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FLIR Cameras – Manual Firmware Update, Firmware updates for FLIR’s Handheld cameras were previously performed through FLIR Tools. However, as FLIR Tools has been discontinued, it may no longer automatically detect the latest firmware updates. Therefore, to keep your FLIR camera up to date with the latest firmware, you will have to perform the update manually.

Table of Contents

This procedure will include detailed steps necessary to update the firmware on FLIR Cx, Ex, Exx,/Exx-EST, T4xx, T6xx, T5xx/T5xx-EST, T8xx and T10xx series cameras manually, without FLIR Tools software.

 

Prerequisites:

 Fully charged camera battery
 SD (Memory) Card
 USB Cable (Preferred method)
 Computer with an SD card slot or compatible SD adapter(Optional)

Firmware Download

1.Login or create a new FLIR custhelp account (you need to be logged in to download firmware).
2.Go to DOWNLOADS on the top of the screen and select Software and Firmware, or click on HERE
3.From the dropdown menus: Select Product FirmwareThermal Cameras (Handheld)(Your camera series) FLIR XXXX Series, (or search for your camera series directly in the Search Bar to the right, and click SEARCH)
4.Click on the link to bring up the.ZIP file
5.Click the .ZIP file to download.
6.Save the .ZIP file to your computer desktop.

FLIR Cameras Manual Firmware Update

Also Read : Download FLIR Firmware and Software

SD Card Preparation Through USB (Preferred Method)

1.Unzip/extract the compressed .zip file to your desktop. You should now have a folder labeled flir_xx_xx_vxx_update_pack. That folder contains:
 The update.ful file
 A sub-folder (upd_vxx.xx.xx) that includes the update files
 Directions for updating the firmware.

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2.Connect the supplied USB cable between the camera and your computer. (Your computer should detect a USB device)

NoteBefore proceeding with the next step, you need to remove/delete any existing files named update.donupdate.out, and update.ful that may have previously been saved in the root directory of the SD card(If there is no update.don/out/ful files, you can proceed to step 3 directly)

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3.Copy the unzipped update folder (upd_vxx.xx.xx) and the update.ful file from the computer and paste them into the root directory of the SD (Memory) card. 

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Example Video:

 

SD Card Preparation with Card Reader 

1.Insert the SD card into your SD card reader or directly into your computer.
2.Unzip/extract the compressed .zip file to your desktop.  You should now have a folder labeled flir_xx_xx_vxx_update_pack. That folder contains:
 The update.ful file
 A sub-folder (upd_vxx.xx.xx) that includes the update files
 Directions for updating the firmware.

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NoteBefore proceeding with the next step, you need to remove/delete any existing files named update.donupdate.out, and update.ful that may have previously been saved in the root directory of the SD card(If there is no update.don/out/ful files, you can proceed to step 4 directly)

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3.Copy the unzipped update folder (upd_vxx.xx.xx) and the update.ful file from the computer and paste them into the root directory of the SD (Memory) card.

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4.Eject the SD-card from your card reader or your PC.
5.Insert the SD-card into the camera while the camera is without the battery.
6. Insert the battery into the camera.

Special Case T4xx and T6xx-Series

The T4xx and T6xx series cameras are running an older OS, therefore, the procedure is slightly different for these models.

1.Check you camera’s part number (P/N). If the P/N starts with 55901/55902 (T6xx) or 62101/62102 (T4xx) it is a Mk I camera,
If the P/N starts with 55903/55904 (T6xx) or 62103/62104 (T4xx) it is a 
Mk II camera.
2.Download the correct firmware file from Software and Firmware, under DOWNLOADS or click on the links below.
3.Access the SD-card with one of the options explained above. Either through USB-cable or through an SD Card Reader. 
4.Open the FLIR Txxx (P/N xxxxx /xxxxx) Update Pack x.xx.xx.zip file and copy PTcomb_vx.xx.xx.fif and eFLIRInstall.exe files into the root directory of the camera’s SD-card.

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5.Rename the PTcomb_vx.xx.xx.fif file to autoload.fif

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6.Go to the next step

Special Case Exx-Series cameras built before 2017

The older Exx series cameras (E40, E50, E60, etc) are running an older OS, therefore, the procedure is slightly different for these models.

 

1.Check you camera’s part number (P/N). If the P/N starts with 645xx/645xx, choose Update Pack 5.3.0. If the P/N starts with 490xx, choose Update Pack 2.27.16 
2.Download the correct firmware file from Software and Firmware, under DOWNLOADS or click on the links below.
3.Access the SD-card with one of the options explained above. Either through USB-cable or through an SD Card Reader. 
4.Open the FLIR Exx (P/N xxxxx /xxxxx) Update Pack x.xx.xx.zip file and copy PTcomb_vx.xx.xx.fif and eFLIRInstall.exe files into the root directory of the camera’s SD-card.

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5.Rename the PTcomb_vx.xx.xx.fif file to autoload.fif

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6.Go to the next step

Performing the Update

Caution:
The camera may be damaged if power is interrupted during the update. Do not turn off the camera, remove or disconnect the power source. Do not remove the SD card while the update is in progress.

Make sure the camera battery is fully charged before you begin!

1.Disconnect the USB cable from your camera (USB method) or start up the camera (Card reader method.)
2.The camera should detect the SD (Memory Card) automatically.

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3.You will need to confirm the update by selecting Update or Cancel when prompted on the camera. Select Update.

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4.The firmware installation will begin. Wait for the installation to complete. (This could take approximately 3 minutes or more)

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5.When the firmware update is complete the camera will reboot, and a live IR image should be displayed on the screen.

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Note: You can verify the new firmware update by checking the version number in the Camera Information section under the Device Settings.

FLIR Cameras – Downloading your camera’s firmware / software update files

Follow the steps below to download your camera’s firmware/software

Please note: The Software version values below are examples; actual latest software version values may be above. Example: FLIR T5xx and T840 Update Pack 6.19.67 or above.

 

Step 1: Go to the FLIR Technical Support Center homepage support.flir.com

 

Step 2: Click Software and SDKs on the bottom middle of the screen.

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Step 3: Once you arrive at the software page, use the drop-down arrows to select the type of camera’s firmware/software. 

 

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Step 4: Click the camera’s firmware/software.

 

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Step 5: Click “Click to download as ZIP” and the folder will download to your computer’s default folder (typically “Download” folder).

 

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Step 6: Unzip the folder and follow the instructions in the PDF file to update your camera.


Please contact our Technical Support at “
Ask a Question” if further assistance is needed.

MIO firmware update

How do I update the MIO firmware?

There is new firmware available for MIO I/O modules: for the firmware and instructions, download the attachments: 

 An abridged version of the MIO firmware update instructions in .pdf format.
 Release notes for the MIO firmware version in .txt format.
 A compressed folder containing the customer firmware binaries.

FLIR – K Series camera Updating Firmware

How do I update my K-series Camera?

Start with downloading the firmware from here: Software and Firmware Downloads. Under Product Firmware, select “Thermal Cameras (Firefighting)” and then your camera series. Or use the search bar. 

 

download firmware search

Once you have the firmware downloaded:

1. Unzip and extract the standalone *.exe file

    

2. Connect your camera to the computer using a USB cable.   
3. Run the standalone *.exe file.  
4. Click “Find camera”

update camera

   

5. Once the program has found the camera, press “Start Update”.

start update

6. A progress bar indicates the installation progress.
When the message “Camera updated successfully” appears, the camera has been sucessfully updated and you can close down the application

FLIR – ix series / Extech i5 Cameras Updating firmware

How do I update firmware on FLIR ix series / Extech i5 cameras?

Updating the firmware for FLIR ix series / Extech i5

Thank you for choosing a FLIR product. This guide describes how to update the
camera firmware for the ix series and Extech i5. If you are not confident that you can perform the

update successfully, the update can be performed by a FLIR service representative.

Important
The camera may be damaged if power is interrupted during the update. Do not turn the

camera off, remove or disconnect the power source. If the update is not completed

successfully and the camera becomes inoperable, the camera has to be sent in to a

FLIR service representative.

Preparation
To update the camera firmware, you will need:

• The camera

• SD-card (memory card)

Download the files and place them on the SD-card
(You need to be logged in to download the files – More information)

Download, save and copy the files to the SD-card Click here to view/hide the instruction  

Install the files in the camera

 

 Put the SD-card into the camera
 Select Firmware in the Settings menu

image

 

 

 

 Check Current version and Version available on SD-card 
 Update to the version on the SD-card by pressing the Update button

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 Confirm the update by pressing the Update button again
Note! The button has changed side 

 

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 The firmware update progress is displayed
 The update can take up to 30 minutes depending on how big the update is and during this time the camera can restart 1 – 3 times.  Be patient! 

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.

FLIR Ignite – Firmware Update for Exx, T5xx and T8xx Cameras

How do I upgrade my FLIR Premium Handheld camera with Ignite connectivity?

Disclaimer: This update is only applicable for Exx (2017 & 2020), T5xx, and T8xx models. Do not install this firmware version on Exx-EST and T5xx-EST versions

If you want to learn more about FLIR Ignite and its functionalities, please take a look at this FAQ

 

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To update your FLIR camera, please follow the steps below: 

 

1. Prerequisites

 Fully Charged Camera Battery
 SD (Memory) Card
 USB Cable 

Note: If you are not confident that you can complete the update successfully, the update can be done by a FLIR Service representative.

2. Firmware Download

1.Login or create a new FLIR custhelp account (you need to be logged in to download the new firmware).
2.Go to DOWNLOADS on the top of the screen and select Software and Firmware, or click on HERE
3.From the dropdown menus: Select Product FirmwareThermal Cameras (Handheld)(Your camera series) FLIR XXXX Series, (or search for your camera series directly in the Search Bar to the right, and click SEARCH)
4.Click on the link to bring up the .ZIP file
5.Click the .ZIP file to download.
6.Save the .ZIP file to your computer desktop.

 

 

 

 

 

 

 

3. SD Card Preparation Through USB

1.Unzip/extract the compressed .zip file to your desktop. You should now have a folder labeled flir_xx_xx_vxx_update_pack. That folder contains:
 The update.ful file
 A sub-folder (upd_vxx.xx.xx) that includes the update files
 Directions for updating the firmware.

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2.Connect the supplied USB cable between the camera and your computer. (Your computer should detect a USB device)

NoteBefore proceeding with the next step, you need to remove/delete any existing files named update.donupdate.out, and update.ful that may have previously been saved in the root directory of the SD card(If there is no update.don/out/ful files, you can proceed to step 3 directly)

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3.Copy the unzipped update folder (upd_vxx.xx.xx) and the update.ful file from the computer and paste them into the root directory of the SD (Memory) card. 

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Example Video:

 

 

 

 

 

4. Performing the Update

Caution: The camera may be damaged if power is interrupted during the update. Do not turn off the camera, remove or disconnect the power source. Do not remove the SD card while the update is in progress. Make sure the camera battery is fully charged before you begin!

1.Disconnect the USB cable from your camera (USB method) or start up the camera (Card reader method.)
2.The camera should detect the SD (Memory Card) automatically.

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3.You will need to confirm the update by selecting Update or Cancel when prompted on the camera. Select Update.

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4.The firmware installation will begin. Wait for the installation to complete. (This could take approximately 3 minutes or more)

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5.When the firmware update is complete the camera will reboot, and a live IR image should be displayed on the screen.

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Note: You can verify the new firmware update by checking the version number in the Camera Information section under the Device Settings.

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