Check Your Firmware Version
You can check the firmware version of your security device on the App under the page “About Device”.
Steps in App: Device Tab>… icon> Gear icon> settings> General> About Device > System Version.
Update Your Firmware Version
If the automatic update fails, please just wait another 24 hours. It will update again in 24 hours. You can use the current version. Don't worry.
eufySecurity Device Firmware & App Version Update Records Consolidation
On the eufySecurity community forum, we have posted a list of Firmware & App Version Update Records.
Here is the link for your reference: https://communitysecurity.eufylife.com/t/firmware-app-version-update-records-consolidation/463839
If the above link cannot meet your needs, please contact eufy customer support for further assistance.
Do I need to update the eufySecurity devices' firmware to use HomeKit?
In most common cases, your eufyCam 2 Series and Indoor Cam 2K Series should have been HomeKit-compatible in production.
In eufySecurity App, you can find the HomeKit setup or HomeKit Portal option in HomeBase/Camera Settings.