Update Firmware for eufySecurity Devices

The App will auto-update the devices’ status when you first open the App. This article applies to all eufy security devices using eufySecurity App.

Check Your Version

You can check the version of your security device on the App under the page “About Device”.

 

Steps in App: Device Tab>… icon> Gear icon> Settings> General> About Device > System Version.

 

Update Your Version

Normally, when the eufy security device has network access (is connected to Wifi), it will upgrade the automatically in the wee hours.

 

If the automatic update fails, please just wait another 24 hours. It will update again in 24 hours. You can use the current version. Don’t worry.

You can also manually update the devices’ software as well in the “About Device” page and check for /check for firmware update. It will tell you if the firmware is up to date or not.

Device Firmware & App Version Update Records Consolidation

On the community forum, we have posted a list of Firmware & App Version Update Records.

 

Here is the link for your reference: https://communitysecurity.eufylife.com/t/firmware-app-version-update-records-consolidation/463839

If the above link cannot meet your needs, please contact eufy customer support for further assistance.

Do I need to update the devices’ to use HomeKit?

In most common cases, your eufyCam 2 Series and Indoor Cam 2K Series should have been HomeKit-compatible in production.

 

In eufySecurity App, you can find the HomeKit Setup or HomeKit Portal option in HomeBase/Camera Settings.

 

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